1. (a)This Privacy Policy ("Policy") applies to users ("Users") of the website https://www.apf.org.in ("Website"), operated by Amarra Philanthropic Foundation, a company incorporated under Section 8 of the Companies Act, 2013 (CIN: U88900DL2026NPL469343), with its registered office at A-19, Ground Floor, FIEE Complex, Kartar Tower, Okhla Industrial Area Phase-II, New Delhi – 110020.
2. (b)For the purposes of the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the rules made under it, APF is the "Data Fiduciary" for Personal Information collected through the Website.
3. (c)This Policy applies only to information collected through the Website and through emails sent to the addresses published on it. It does not apply to any other website, platform or channel, or to information collected offline. If APF later engages with a person as a beneficiary, client, employee, volunteer or partner, additional terms or notices may apply to that engagement.
4. (d)"Personal Information" means any information about an individual who is identifiable by or in relation to that information, including names, contact details, and the content of messages and forms submitted.
5. (e)By submitting a form, ticking the consent box, or otherwise providing Personal Information through the Website, the User consents to its processing as described in this Policy. A User who does not agree with this Policy should not submit Personal Information through the Website.

The Website can be browsed without providing any Personal Information. Personal Information is collected only when a User chooses to submit it.

2.1 Information submitted through Website forms

• •Join Our Team: name, contact details, application materials (such as a CV), and professional and educational background.
• •Volunteer: name, contact details, location, skills, availability and interests.
• •Partner With Us: name, organisation, designation, contact details, and details of the proposed collaboration.
• •Seek Support: name, contact details, location, preferred and safe mode of contact, and a description of the support sought.
• •Refer a Case: the referrer's name and contact details, and details of the person or matter being referred.

2.3 Information Users should not submit

Users are requested not to submit Aadhaar numbers or copies, PAN, passport or other government identification numbers, bank or payment details, passwords or one-time passwords, or medical records through the Website forms, unless APF has specifically asked for them through a secure channel. Users should share only the minimum information needed for their request. APF will ask for supporting documents only after first contact, and only where needed.

2.4 Human Oversight and Non-Automated Decision

Making APF does not employ automated profiling, artificial intelligence (AI) screening algorithms, or automated decision-making processes to review, evaluate, or determine the outcome of any case referrals or support requests Every submission received through the Website undergoes direct, explicit human review and oversight by authorized APF personnel to ensure accuracy, fairness, and the protection of vulnerable Users.

APF processes Personal Information only for specified and lawful purposes, and only to the extent needed for them:

• •to receive, assess and respond to requests for support and case referrals, and to connect Users with legal aid, legal literacy or other services;
• •to verify the identity and authority of persons submitting referrals and to confirm the consent of persons referred;
• •to evaluate and respond to job, volunteer and partnership applications and enquiries;
• •to communicate with Users about their submission, including follow-up;
• •to maintain the security and integrity of the Website and to prevent misuse, fraud or impersonation;
• •to comply with applicable law, court orders and lawful requests of government authorities; and
• •to establish, exercise or defend legal claims.

APF's processing is based on the User's consent, or on the "certain legitimate uses" recognised by the Indian law. APF does not sell, rent or trade Personal Information. APF does not use Personal Information submitted through the forms for marketing or fundraising communications unless the User has separately opted in. APF will not use Personal Information for a new purpose without fresh notice and, where required, fresh consent.

Support requests and referrals may include sensitive Personal Information, such as details of violence, abuse, health, family circumstances or legal proceedings. APF handles such information with heightened care:

• •it is collected only to the extent needed to assess and respond to the request;
• •access is limited to APF personnel and authorised partners who need it for that purpose;
• •it is shared with a legal aid partner or other service provider only with the consent of the person concerned, subject to Section 5;
• •it is not used for publicity, fundraising, research, reporting or case studies in any identifiable form without the express consent of the person concerned; and
• •APF may use de-identified, aggregated information for internal monitoring and reporting, in a manner that does not allow any individual to be identified.

Safety notice

Web forms and email are not fully secure or private channels. Users who may be at risk of being monitored (for example, through a shared phone, shared email account or shared computer) should consider using a device and email address that others cannot access, and should state in their message the safest way to contact them. Where a User specifies a safe mode of contact, APF will use it.

Submission of a form does not create a lawyer-client relationship, and APF cannot guarantee a particular outcome or response time. The Website is not an emergency service. In an emergency, Users should contact the police (112), the Women's Helpline (181) or the Childline (1098).

APF respects confidentiality but cannot promise absolute secrecy. APF may be required, or may need, to disclose Personal Information without the User's consent:

1. (a)where the law requires reporting, including under the Protection of Children from Sexual Offences Act, 2012, where APF learns that a child has been, or is at risk of being, sexually abused;
2. (b)where required by a court order, summons, or lawful direction of a government, law enforcement or regulatory authority;
3. (c)where necessary to prevent or respond to a serious and imminent threat to the life, health or safety of any person; and
4. (d)where necessary to protect APF's legal rights or to comply with applicable law.

Where reasonably practicable and lawful, APF will inform the User before making such a disclosure and will limit it to what is necessary.

1. (a)A User who submits a referral represents that they have the knowledge and consent of the person referred, or, where that is not possible, that the referral is made in good faith in that person's interest.
2. (b)APF may contact the person referred to confirm their consent, and will not take any step beyond initial assessment and verification without that consent, except where the law requires or where necessary to protect a person from serious and imminent harm.
3. (c)APF will not disclose the identity of the referrer to the person referred without the referrer's consent, except as required by law.
4. (d)A person who has been referred may ask APF to erase the information submitted about them.
5. (e)Users must not submit information about another person to harass, locate, surveil or harm that person. APF may decline, disregard or report to the authorities any submission it reasonably believes to be made for such a purpose.

1. (a)The Website is not directed at persons below 18 years of age.
2. (b)APF does not knowingly process the Personal Information of a child (a person under 18 years) without the verifiable consent of a parent or lawful guardian, except as permitted by law, including where processing is necessary to protect the child under applicable child-protection law. The same applies to a person with a disability who has a lawful guardian.
3. (c)APF does not track or behaviourally monitor children, or direct advertising at them.
4. (d)Where a child contacts APF seeking help, APF will act in accordance with applicable law and in the child's best interests.
5. (e)A parent or guardian may write to APF to review, correct or erase a child's Personal Information.

APF does not disclose Personal Information to any third party except:

1. (a)to service providers ("Data Processors") who host the Website, provide email, storage or form-management services, engaged under written contracts that require them to process Personal Information only on APF's instructions and to maintain reasonable security safeguards;
2. (b)to legal aid partners, lawyers, counsellors or other service providers, with the consent of the person concerned, for the purpose of the support requested. APF will share only what is necessary and will require such partners to keep it confidential; and
3. (c)in the circumstances described in Section 5.

APF does not share Personal Information in identifiable form with funders, the media or other organisations without the consent of the person concerned, except as required by law. Reports to funders and the public use only aggregated, de-identified information.